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Description
1. The selfie stick is made of aviation aluminum alloy, and the tripod is made of high-quality plastic, which is sturdy and durable;
2. It is compact and portable, with a length of only 24cm after contraction; the selfie stick is up to 119cm long after being pulled up, and the maximum height of the tripod is 122cm;
3. The integrated design with a tripod is a photo handle, an invisible selfie stick, and can also be used as a tripod;
4. It is easy to use and operate, with a 7-section double concave tube design, and you can reach the height you want by pulling it up;
5. Unlock the tripod with one button, and open the tripod by lightly pressing the "PUSH" button at the bottom;
6. Well-designed, the bottom of the tripod has irregular non-slip pads, which is convenient for opening and merging, and can also stand more steadily; the handle has its own twill, which is non-slip, beautiful, and increases the feel.
Shipping & Return
1. Items are accepted for return in case of any manufacturing defect with all original attachments and accessories and a copy of the invoice within 7 days from the date of delivery.
2. Item(s) should be in its original, unopened packaging (including unit carton) along with any accessories and free of charge item(s) if applicable.
3. On receipt of the product, our quality assurance department will review the condition and make a declaration of acceptance or non-acceptance.
4. On the basis of the declaration, we will inform you the status within 7 working days of receiving the product.
5. On acceptance for product return, we will process your request for the refund within 7 working days in the same mode of payment it was used during the Purchase.
6. Refunds on the purchases made with the credit card will only be credited to the same card. Please allow one-month billing cycle in order for your credit card to appear.
EXCLUSIONS
1. Items bought through Promotional offers are not eligible for return.
2. Service, Installation and Assembly is not eligible for return/refund
How to proceed with your return
Call our Customer Service Department on +974-30331123 or send a mail to lenzcamera@gmail.com
Include all original packaging and collateral material.
Please provide at least the following information in your return request package.
1. Online Order Number
2. Reason for Return
3. Your contact details
Payment Options
ONLINE PAYMENT METHODS
Credit Cards
Lenz camera accepts Visa and MasterCard.
Cash on Delivery
ONLINE PAYMENT VERIFICATION
We may verify the payment for some orders, to protect you from fraud and identity theft. In this case, we need to verify that you are the credit card owner and the correct delivery and order information are submitted. The verification process may take place over the phone or by fax.
If your order requires verification, you will be informed by phone or email, so please enter the correct phone and email during the checkout, and keep them updated in your account information.
You may find this process unnecessary, but be sure that it is in place to protect you and us.
SHOWROOM PAYMENT OPTIONS
We accept cash payments and credit cards (VISA and MasterCard).
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