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Description
Insta360 Dive Buddy for X5, X4 Air, X4, X3.
FeaturesInsta360 Dive Buddy
True hands-free operation. Capture epic, stable third-person shots of your entire underwater adventure.
Your underwater camera drone. When paired with an X Series camera, it provides a suspended, 360 filming experience.
Effortlessly adjust buoyancy to let your camera hover steadily at any depth, down to 164ft (50m).
Mount on the included tripod to record breathtaking scenes without disturbing marine life.
Hands-free underwater footage.
No photographer needed, no camera in hand, just pair this accessory with a 360 camera to achieve a hovering underwater shooting angle. Enjoy an easier way to film, capturing every unforgettable moment.
Free hovering down to 164ft (50m).
Adjust the number of Weight Plates and handle position to achieve neutral buoyancy with any X Series camera. Enjoy stable, free-hovering shots as deep as 164ft (50m).
Eco-friendly filming.
Equipped with a tripod that anchors securely to the seabed, Dive Buddy lets you capture marine life up close without disrupting the environment. The selfie stick can mount to either end of the handle, offering two setups.
Secure Wrist Strap for worry-free use.
The bottom 1/4" mounting point can also attach to the included Wrist Strap for secure underwater use.
Notes
1. The maximum waterproof depth of this product is 164ft (50m).
2. This product is compatible with Insta360 X3/X4/X5 and requires the appropriate dive case. Refer to your camera's QuickStart Guide for full waterproof instructions.
Compatible models are continuously updated; please check the official store for the latest list.
3. When using underwater, beware of undercurrents. When not in use, always wear the Wrist Strap to prevent losing the camera.
4. After using in seawater, remove the camera and soak the Dive Buddy in clean water for at least 15 minutes. Wipe it dry with a soft cloth before storage to prevent rust.
5. Store the product in a dry, well-ventilated place when not in use.
6. Avoid dropping or colliding the product with hard objects, as this may cause damage and impair underwater functionality.
Shipping & Return
1. Items are accepted for return in case of any manufacturing defect with all original attachments and accessories and a copy of the invoice within 7 days from the date of delivery.
2. Item(s) should be in its original, unopened packaging (including unit carton) along with any accessories and free of charge item(s) if applicable.
3. On receipt of the product, our quality assurance department will review the condition and make a declaration of acceptance or non-acceptance.
4. On the basis of the declaration, we will inform you the status within 7 working days of receiving the product.
5. On acceptance for product return, we will process your request for the refund within 7 working days in the same mode of payment it was used during the Purchase.
6. Refunds on the purchases made with the credit card will only be credited to the same card. Please allow one-month billing cycle in order for your credit card to appear.
EXCLUSIONS
1. Items bought through Promotional offers are not eligible for return.
2. Service, Installation and Assembly is not eligible for return/refund
How to proceed with your return
Call our Customer Service Department on +974-30331123 or send a mail to lenzcamera@gmail.com
Include all original packaging and collateral material.
Please provide at least the following information in your return request package.
1. Online Order Number
2. Reason for Return
3. Your contact details
Payment Options
ONLINE PAYMENT METHODS
Credit Cards
Lenz camera accepts Visa and MasterCard.
Cash on Delivery
ONLINE PAYMENT VERIFICATION
We may verify the payment for some orders, to protect you from fraud and identity theft. In this case, we need to verify that you are the credit card owner and the correct delivery and order information are submitted. The verification process may take place over the phone or by fax.
If your order requires verification, you will be informed by phone or email, so please enter the correct phone and email during the checkout, and keep them updated in your account information.
You may find this process unnecessary, but be sure that it is in place to protect you and us.
SHOWROOM PAYMENT OPTIONS
We accept cash payments and credit cards (VISA and MasterCard).
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